Free to PPS Members!

  1. Learn standardized definitions of recommended KPI’s used to manage physical therapy practices.
  2. Learn how to use data and metrics to successfully manage your practice operations.
  3. Learn how KPIs impact the finances of your practice and develop a strategy to create successful KPI performance.

Module 1: Introduction to Key Performance Indicators - Introduction of KPI’s will expose attendees to the measurement concepts and tools directly related to successfully managing a physical therapy practice. KPI’s will be described and specific definitions will be provided for selected KPI’s in an effort to provide standardized tools for private practice owners.

Module 2: Using Key Performance Indicators in Your Practice - This module will provide examples of how KPI’s can be reported and analyzed and used to budget for physical therapy practices.

Module 3: Management and Impact of Key Performance Indicators on Your Practice - This module will provide private practice owners with the tools to implement KPI use in their clinics. Attendees will have an in-depth understanding of the interactiona between KPIs and understand the financial impact of changing KPIs.


Eric Sacia, PT
Rock Valley Physical Therapy

Eric Sacia is a Physical Therapist and Chief Operating Officer for Rock Valley Physical which operates 28 clinics in Iowa and Illinois. Eric graduated with a Biology Degree from Wartburg College in Waverly, Iowa in 1991 and a Masters in Physical Therapy from Washington University in St. Louis in 1993. He is a member of the APTA, PPS and Iowa Physical Therapy Association. Eric resides in Eldridge, Iowa and is married to Stephanie and has 4 children, Matthew, Adam, Megan and Andrew.

Michael Osler, PT, DPT
Rock Valley Physical Therapy

Mike is originally from Northeast Ohio and currently resides in Bettendorf, Iowa. He received his BS from Mount Union College in 2000 and his DPT from Duke University in 2003. Mike serves Rock Valley Physical Therapy in Moline, IL as VP, Growth & Development. In his current role, he is responsible for de novo clinic expansion as well as growing Rock Valley’s existing 28 locations in two states. Previously he was employed as a Regional Director by Proaxis Therapy. He has served as a delegate to the APTA House of Delegates and as Federal Affairs Liaison for the South Carolina chapter of the APTA. Outside of work, Mike enjoys spending time with his wife, Kim, and their often growing family. He also is the co-chair of the ZOE Advocate Network which supports ZOE, an orphan empowerment program operating in five African countries, India and Guatemala.

Course Code:




cert_CA approval


cert_NY approval


CEU Approval and Certification - PPS

As a Component of the American Physical Therapy, Private Practice Section online courses are accepted by the following physical therapy licensure boards, as allowed by the type of course requirements in state regulations: AL, AZ, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, MI, MN, MS, MO, MT, NE, NH, NY, NC, ND, OK, OR, PR, RI, SD, TN, UT, VT, VA, WA, WV, WI, WY.

The Private Practice Section is accredited by the California Physical Therapy Association (Provider # CPTAAP-12) and the Texas Physical Therapy Association (Provider # 2008027TX). Thus, Private Practice Section course credits are accepted in California and Texas.

PPS online courses are NOT approved in AK, AR, LA, MD, NV, NM, NJ, OH and PA.

PPS issues CEUs/CCUs based on the following definitions: 1 CEU = 10 contact hours/10 CCUs. .1 CEU = 1 contact hour/1 CCU. 1 contact hour/1 CCU = 60 minutes of structured educational activity.

Brought to you by

Private Practice Section

Operations 101 - Introduction to Key Performance Indicators: Module 1
eLearning Course
Operations 101 - Key Performance Indicators: Reporting and Analysis (Module 2)
eLearning Course
Operations 101 - Management and Impact of Key Performance Indicators on your Practice (Module 3)
eLearning Course
Type:Learning Path
Learning Time:2h  25m
Domains:business planning, bundle, kpi, key performance indicators, ppsfree, operations, Supervision and Teamwork
Available discounts:
  • Non Member
    (until 12/31/2030)
  • Member
    (until 12/31/2030)
  • Private Practice
    (until 12/31/2030)
* Prices in US Dollar